Jan 25 (Reuters) – Microsoft Corp said on Wednesday it had restored all cloud services, including those used by millions of people around the world, such as Teams and Outlook, after a network outage.
Azure’s status page showed affected services in the Americas, Europe, Asia Pacific, and the Middle East and Africa. Its platform for services and governments only in China did not suffer.
Late this morning, Azure said that most customers should see services resume once Microsoft’s Wide Area Network (WAN) is fully restored.
According to Microsoft, an outage to Azure, which has 15 million business customers and more than 500 million active users, could affect many services and cause a domino effect, as the platform is used by almost all of the world’s largest companies.
Businesses are increasingly relying on online platforms after the pandemic forced more workers to switch to working from home.
Earlier, Microsoft announced that it has identified a network connectivity issue with devices on the Microsoft WAN. It said it affected connectivity between customers on the Internet to Azure, as well as between services in data centers.
Microsoft later tweeted that it had rolled back the network changes believed to be causing the problem and there was a “rapid recovery using additional infrastructure.”
Microsoft did not say how many users were affected by the outage, but data from outage-tracking website Downdetector showed thousands of incidents across continents.
DownDetector tracks outages by collecting status messages from various sources, including users.
Microsoft’s cloud computing business helped boost its fiscal second-quarter earnings on Tuesday. It expects third-quarter revenue in its so-called intelligent cloud business to be in the range of $21.7 billion to $22 billion, despite concerns that the cloud segment, which is lucrative for big tech companies, could be hit hard as customers cut spending. to do
BofA Global Research estimates that Azure’s cloud computing market share will grow to 30% in 2022, overtaking Amazon’s AWS.
Microsoft has joined other major tech companies turning to layoffs to combat the weak economy, announcing last week that it would cut more than 10,000 jobs.
Its shares fell 2.4% in premarket trading.
Major outages for tech platforms are not uncommon, with companies ranging from Google ( GOOGL.O ) to Meta ( META.O ) experiencing service outages. Azure, the second-largest cloud provider after Amazon ( AMZN.O ), has experienced service outages in the past year
During the outage, users experienced problems messaging, joining calls, or using any of the features in the Teams app. Several users have taken to Twitter to share updates on the service outage, with #MicrosoftTeams as a hashtag on the social media site.
Used by more than 280 million people worldwide, Microsoft Teams is an integral part of the daily operations of businesses and schools that use the service to make calls, schedule meetings and streamline their workflows.
There are few signs of serious disruption at the UK’s biggest financial services firms, with many messaging apps from providers such as Movius and Symphony being used to connect bankers with clients and office workers with remote colleagues. This is done with teams.
Two sources in London who work for two major international banks said they had not even noticed there was a problem.
Deutsche Börse Group, which runs the Frankfurt stock exchange, said it would not affect trading. Frankfurt-based Commerzbank AG (cbkg.de) said in a statement that Microsoft was investigating several issues affecting the bank.
Other affected services include Microsoft Exchange Online, SharePoint Online and OneDrive for Business, according to the company’s status page.
For more business and tech posts visit techfinaly.com
